We’ve seen amazing results through our program with Attentive. When we first started, we had a hunch that our customers would embrace SMS marketing, but the channel has far exceeded our expectations—both in terms of engagement and ROI.

Vivian Weng

SVP of Digital and Ecommerce

[Attentive is] the easiest thing I work on, and the most successful. SMS is a very effective, direct way to connect with people.

Phillip Cruickshank

Director of Marketing – Brand Experience and Communications

SMS is the perfect complement to our email outreach program. We believe SMS is a much more personal messaging experience and we are seeing success across our broad customer demographic.

Andrea Crass

Chief Marketing Officer

Attentive + Salesforce Marketing Cloud

• Orchestrate communications across SMS and email. Trigger specific messages in a journey based on previous interactions with emails or text messages.

• Compose and schedule SMS messages directly within Salesforce Journey Builder.

• Create personalized messages using Salesforce data, such as customer attributes, dynamic images, and links.

Integrate into Marketing, Service, Commerce, and Sales Cloud

• Leverage your product and customer data from Salesforce to send high performing messages

• Sync contact data for a unified view of your customer

• Available on the Salesforce AppExchange and LINK

Attentive + Salesforce Service Cloud

• Deliver great customer experiences by answering questions from SMS subscribers.

• Respond to customers directly within the Salesforce Service Console.

Attentive + Salesforce Commerce Cloud

• Trigger messages such as browse abandoned, cart abandoned, and post-purchase messages.

• Segment customers based on purchasing and browsing activity using product data such as name, category, tag, price, and other attributes.

• Send high-performing back in stock, low inventory, and price drop trigger messages.
  

WALKTHROUGH

Learn how to leverage the power of Attentive directly in Journey Builder

WEBINAR

Hear how Wolverine found success with Attentive and Salesforce